Last updated: September 18, 2026
These Terms & Conditions ("Terms") govern your use of the Biteza Foods website and your interactions with us via phone, WhatsApp, or in person. By browsing this website or placing an order with us, you agree to these Terms.
Biteza Foods is a fast food outlet also serving traditional Pakistani dishes including Mandi Rice, Chicken Makhani Handi, and Matka Biryani, alongside pizza, shawarma, burgers, and more.
All menu items and prices displayed on this website are subject to change without prior notice. Prices are listed in PKR and are inclusive of preparation but may exclude delivery charges, which will be communicated at the time of order. We make reasonable efforts to keep menu information accurate, but occasional item unavailability or price differences may occur.
Our WhatsApp and phone contact options are provided strictly for order placement, order updates, and customer queries that you initiate. We do not use these channels to send bulk promotional or marketing messages to numbers that have not contacted us first. Any communication from Biteza Foods will relate directly to a conversation or order you started.
Delivery timelines are estimates and may vary due to weather, traffic, order volume, or circumstances beyond our control. Delivery is subject to availability within our serviceable area.
Payment method (cash on delivery, card, or bank transfer) will be confirmed at the time of order. We do not store any payment card information via this website.
Order cancellations are only possible before preparation has started. Once food preparation has begun, cancellations may not be accepted. Any complaint regarding order quality or accuracy should be raised with us immediately upon delivery so we can promptly address it.
Please inform us of any allergies or dietary restrictions before placing your order. While we take reasonable care, our kitchen handles multiple ingredients and cannot guarantee a completely allergen-free environment.
You agree not to misuse this website, including attempting unauthorized access, disrupting its functioning, or copying its content for commercial use without permission.
All content on this website, including text, images, and branding, is the property of Biteza Foods and may not be reproduced without prior written consent.
Biteza Foods is not liable for indirect or consequential losses arising from delays, unavailability of items, or issues beyond our reasonable control.
Your use of WhatsApp to contact us is also subject to WhatsApp's own Terms of Service, which we do not control or take responsibility for.
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Pakistan.
For any questions regarding these Terms, please reach out via our Contact section.
Please also review our Privacy Policy to understand how we handle your information.