Last updated: September 18, 2026
Biteza Foods ("we", "us", "our") operates this website and communicates with customers via phone and WhatsApp for order-related purposes. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
We only collect information that you voluntarily provide to us, such as:
We do not collect payment card details through this website. Payment is handled directly at the time of order via cash, card, or bank transfer as agreed with our staff.
Our WhatsApp contact link is provided so that you can initiate a conversation with us to place an order or ask a question. We do not send bulk, automated, or unsolicited marketing messages to numbers that have not messaged us first. Any message you receive from us on WhatsApp will only be in direct reply to a conversation you started, or to confirm/update an order you placed. You may stop the conversation at any time by simply not replying — we do not send repeated follow-ups.
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with:
We retain order and contact information only for as long as necessary to fulfill your order, resolve disputes, and meet legal or accounting obligations, after which it is deleted or anonymized.
You may request at any time to:
To exercise these rights, contact us using the details on our Contact page.
This website does not use tracking or advertising cookies. It may use basic, non-identifying technical storage required for the site to function correctly.
When you contact us via WhatsApp, your use of WhatsApp is also governed by WhatsApp's own Privacy Policy and Terms of Service, which we do not control.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, please reach out via our Contact section.